Privacy policy

Last Updated: July 3, 2026

At Fabrix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment partners)

  • Order history

  • Device information, browser type, IP address, and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional emails or offers only where permitted by law or with your consent.

3. Payment Security

We do not store your complete payment card details on our servers. Payments are processed securely through trusted third-party payment providers that use industry-standard security measures.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze website traffic.

  • Personalize your shopping experience.

You can manage or disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties such as:

  • Payment gateways

  • Shipping and logistics partners

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Government authorities when required by law

These service providers are required to protect your information and use it only for the services they provide.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Fabrix Customer Support

Email: mayurlalwani79@gmail.com

Phone: +91 9726563518

Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)